Memofu

Privacy Policy

Last updated: 2026-07-28

Memofu (“we”, “us”) is a private pet memory and health-log service. Privacy is not a feature of Memofu — it is the product. This policy explains what we collect, why, and the choices you have.

What we collect

  • Account data: email address, display name, and locale, used to operate your account.
  • Your content: the photos, videos, health records, and notes you add. Your content stays private to your care circle; there is no public feed.
  • Usage data: a small set of product events (for example, “a post was created”) used only to improve the service. We do not use third-party advertising or cross-site trackers.
  • Support messages: when you contact us, we keep your message and email address so we can reply.

What we never do

  • We never sell your personal data.
  • We never show advertising.
  • We never make your content public.
  • We strip photo GPS location data on your device before upload.

How your content is shared

Only people you invite to your circle can see your content. Share links you create are private, expiring URLs — anyone with the link can view exactly what you chose to share, until you revoke it or it expires.

Data retention and deletion

You can delete your account at any time. Deleted accounts and their content are removed from our production systems within 30 days. You can export all of your data, free, at any time before (or instead of) deleting.

Where data is processed

Content and account data are stored with our hosting providers (currently Supabase and Vercel). Payment processing is handled by Apple and Google through their app stores — we never see your card details.

Your rights

Depending on your region (including GDPR and Japan’s APPI), you have the right to access, correct, export, and delete your personal data. The export and deletion tools are built into the app; for anything else, contact us via the support page.

Children

Memofu is intended for users aged 17 and over.

Changes

If we change this policy, we will update this page and note the date above. Material changes will be announced in the app.

Contact

Questions? Reach us through the support page.