Terms of Service

Last updated: 2026-07-28

1. The service

Memofu is a private pet memory and health-log service: apps for iOS and Android, this website, and related features such as share links for family viewing. By creating an account or using the service you agree to these terms.

2. Your content is yours

You keep all rights to the photos, videos, and records you add. You grant us only the licence needed to store, process, and display your content to the people you share it with. We claim no other rights, and a full export of your content is available free of charge, on every plan, forever.

3. Acceptable use

Don’t use Memofu to store or share unlawful content, content that infringes others’ rights, or content depicting abuse. Don’t attempt to access other users’ data or disrupt the service. We may remove content or suspend accounts that violate these rules.

4. Subscriptions

Memofu Premium is an optional subscription ($4.99/month or $49.99/year, or the local equivalent) billed through the Apple App Store or Google Play. Subscriptions renew automatically until cancelled in your store account settings. Refunds are handled by the store under its policies. Cancelling Premium never deletes your content and never disables export.

5. Free plan

The free plan includes up to 2 pets and videos up to 60 seconds at 720p. We may adjust free-plan limits for new content going forward, but we will never retroactively lock away or delete content you have already stored, and export remains free regardless of plan.

6. Termination

You may stop using Memofu and delete your account at any time. If we ever discontinue the service, we will give at least 90 days’ notice and keep export available for that entire period.

7. Disclaimers

Memofu’s health-log features are record-keeping tools, not veterinary advice. Always consult a veterinarian about your pet’s health. The service is provided “as is” to the extent permitted by law.

8. Liability

To the maximum extent permitted by law, our aggregate liability for claims relating to the service is limited to the amount you paid us in the 12 months before the claim.

9. Changes to these terms

We may update these terms; material changes will be announced in the app at least 30 days before they take effect.

10. Contact

Questions about these terms? Reach us via the support page.